Fee appointments

General Terms

Once you have completed the booking process online, our sales team will be in touch with you over the phone to allocate a date and slot for your appointment, and finalise the payment of the Appointment Fee.

During said phone call you will be asked for your payment card details to complete process of paying the Appointment Fee.

Once the payment has been processed you will receive an ‘Appointment Confirmation Email’ with the details of your appointment and the receipt for your payment.

If for any reason there is a problem with the payment method, there is also the option of doing a Bank Transfer. Our sales team can guide you through this process over the phone.

Appointment Fee

Unless otherwise specified, the prices are as follows:

For bridal appointments:

– Mondays to Fridays: £30

– Saturdays (or Sundays, where applicable): £ 40

For cocktail appointments:

– Mondays to Saturdays (or Sundays, where applicable): £ 15

Any changes in the Appointment Fee rates will be announced on our website, these changes will not affect any already-existing bookings.

The Appointment Fee(s) you pay will be deducted from the final price of your dress if you decide to purchase from our store.

Políticas de Reprogramación, Reembolso y Cancelación

Rescheduling must be done at least 48 hours before the start of your appointment. If you want to reschedule your appointment please contact us via:

– email: london@rosaclara.es

– phone: +4402074930539

No refunds under any circumstances.